Sorry seems to be the hardest word

We've all done it. Blurted out "I'm sorry" when there's no need to apologize, or started sentences with "I think..." or "I just wanted to..." These habits make us sound tentative and less authoritative.

It's sometimes hard for me to write an email without those words in it. For example, if someone misses a meeting with me, I immediately start with, "Sorry we missed each other today." When it's really nothing I should apologize for! Once I removed that from the email, it immediately seemed more confident.

The truth is, you have valuable knowledge to share. Own it! Let's break the cycle of weakening phrases and step into assertive communication.